To regain trust, Facebook has to be “extra transparent,” he said.

Hoffman, who is a partner at venture capital firm Greylock Partners and a co-founder of LinkedIn, said he hasn’t yet spoken to Zuckerberg but has offered his help with the crisis that the company is facing. The company’s founder and chief executive officer, Mark Zuckerberg, denied the characterization, saying it was “ just not true.” At the hearing, she slammed Facebook for not prioritizing the well-being of its users. 5 before a panel of the Senate Commerce Committee. Last month, the Wall Street Journal published some of the research provided by Haugen, who then testified on Oct. They depict a company struggling with content moderation, giving preferential treatment to high-profile accounts and weighing the mental-health harm caused by Instagram on teen girls.

“You discovered some things that are harmful-what are you doing about it?”įacebook is embroiled in controversy after a former employee, Frances Haugen, shared thousands of pages of internal research and documents. “Good for Facebook for doing the research,” Hoffman said. Facebook should have been more proactive in response to troubling signs revealed in its own research, he said. “I’m disappointed,” Hoffman said Wednesday in an interview with Emily Chang on Bloomberg Television.

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